– actively exploited flaws added by U.S. cybersecurity officials in the last 14 days.
Open Threat Watch →Managed IT · Cybersecurity · Since 2011
Secure.Reliable.Done right.
IT support for small and mid-sized businesses in Huntsville, North Alabama and nationwide. We find the root cause, fix it for good, and answer the phone when you call.
2011in business since
25+ yrsIT experience
Since 2004longest client
▸ Sample report
What your free IT Checkup finds
An example from a typical 15-person office. We run the same review on yours at no cost, and you keep the report.
$ hts checkup --site "example-office"
Want to know what yours would show?Get my free checkup →
Switch to HTS
Fed up with your IT company?
If you pay a provider every month and still wait days for fixes, it's time to compare. Moving to The High Tech Solution is planned so your team keeps working the whole time.
- STEP 1Free assessmentWe review your current setup, confidentially and at no cost.
- STEP 2Collect what's yoursPasswords, licenses, domains, backups and documentation, gathered and verified.
- STEP 3Hand-off without downtimeWe take over monitoring, support and security in a planned cutover.
- STEP 4Fix the backlogThe problems that never got solved go to the top of our list.
Typical IT provider
The High Tech Solution
Ticket waits in a queue
Talk to an experienced tech
Same problem every month
Root cause found and fixed
Cookie-cutter plans
Built around your business
They hold your passwords
You own your documentation
Onsite trip for everything
Fast remote fixes, onsite when it matters
Jargon and excuses
Plain English answers
Services
Everything your business runs on, managed by one team.
Pick a single service or hand us the whole environment. Hourly and monthly retainer options, built around how your business works.
Support
Day to day
Daily IT Support & Help Desk
Fast remote help for your employees when technology gets in the way.
Fully Managed IT
We run your whole technology environment for a predictable monthly cost.
Expert Troubleshooting
The problem nobody else could solve.
Security
Protect & recover
Cybersecurity & Endpoint Protection
Layered protection against ransomware, phishing and account takeover.
Data Backup & Disaster Recovery
Backups that actually restore, and a plan for the day something fails.
Remote Access & VPN
Secure access to the office from anywhere.
Cloud & Network
Infrastructure
Microsoft 365 & Cloud
Email, files and apps set up correctly and managed for you.
Cloud Migration
Move email, files and apps to the cloud without disrupting work.
Server & Network Support
Reliable servers, switches, firewalls and Wi-Fi.
Planning
Advisory & projects
IT Consulting & Planning
Executive-level IT guidance without a full-time executive.
IT Project Management
Stalled project? We get it finished.
Hardware Procurement
The right equipment, bought, configured and installed.
Live now
Security and service status, updated around the clock.
We watch the threats being used against businesses this week and the cloud services your office depends on, so you don’t have to.
Checking Microsoft 365, Google Workspace, QuickBooks, Zoom and more.
Is it down, or is it just you? →Free tools
Not sure? Check before you click.
Two free tools for your whole team, no sign-up needed.
Free IT checkup
Step one costs nothing.
A no-cost, no-obligation, confidential review of your technology, with a plain-English report like the sample at the top of this page.
- Network
- Backups
- Security
- Cloud
- Hardware
- Records
Takes about a minute. Prefer to talk? Call 256-529-4720.
About
A trusted tech advisor with 25+ years behind it.
Jeff Chochola, Founder & CTO, brings more than 25 years of IT consulting and support experience. He founded The High Tech Solution, Inc. in 2011 to give businesses affordable, trusted and expert network and computer support.
Jeff has managed enterprise-wide technology operations, including voice, data and equipment, run vendor relationships and supported company acquisitions. That experience goes straight to your business as executive-level IT guidance, without the cost of a full-time technology executive.
Our business is built largely on referrals and long-term clients, across:
MortgageNon-profitMedicalEngineeringWarehouse & distributionProfessional services
I hired Jeff to handle all aspects of my IT functions. I own a CPA practice comprising 15 staff members and over 3000 clients. Everything I do is computer based and highly confidential. Jeff has maintained my IT functions since 2004 and has surpassed my expectations. He is reasonable as far as price goes and I considered him an expert in his field.
Jeff is an outstanding IT professional. With the employee's interest at heart, Jeff's dedication to his work and his deep understanding of network administration make him a solid member of any IT team.
Partners
MicrosoftDellHPKaseyaDattoTrend MicroBuy hardware and software through us. Partnered for both public and federal sales.
Contact
Call, email or book a checkup.
Serving Huntsville and North Alabama, Chicago and the Chicagoland area, and businesses nationwide through remote support.
Phone256-529-4720
Emailtech@thehightechsolution.com